Terms and Conditions


Acceptance of our Terms and Conditions
These Terms and Conditions govern your access and use of this Site. By accessing or using this Site you agree to be bound by these Terms and Conditions and to any additional guidelines, restrictions, or rules that may be posted in connection with specific sections or services of this Site. All such additional posted guidelines, restrictions, or rules are hereby incorporated by reference into these Terms and Conditions. Northside Graphics reserves the right to make changes to this Site and to these Terms and Conditions at any time without prior notice. You should review these Terms and Conditions each time you access this Site.

You also agree that we may provide all legal communications and notices to you electronically by posting them on our website communications or by sending an e-mail to the e-mail address you provided to us when you registered on our website. You may withdraw your consent to receive communications from us electronically by contacting customer care. However, if you withdraw your consent to receive our communications electronically, you must discontinue your use of your account.

Northside Graphics Limited is located at:

Units 5 & 6 Roundtower Industrial Estate,
145-147 Dargan Crescent ,
Belfast, County Antrim BT3 9JP
United Kingdom

Telephone: +44 (0)28 9022 2111
[email protected]

The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and any or all Agreements: "Client", You and Your refers to you, the person accessing this website and accepting the Company's terms and conditions. "The Company", Ourselves, We, Our and "Us", refers to our Company. Party, Parties, or Us, refers to both the Client and ourselves, or either the Client or ourselves. All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner, whether by formal meetings of a fixed duration, or any other means, for the express purpose of meeting the Client's needs in respect of provision of the Company's stated services/products, in accordance with and subject to, prevailing law of United Kingdom. Any use of the above terminology or other words in the singular, plural, capitalisation and/or he/she or they, are taken as interchangeable and therefore as referring to same. All the terms and conditions and/or any transactions occurring online at www.b2b.northsidegraphics.com  are in accordance with and subject to, prevailing law of United Kingdom.  Northside Graphics is not responsible for the delay and/or damages resulting from Machinery Breakdown, Acts of God, and from other actions, both governmental and otherwise, including but not limited to war, riot, seizure, and embargo.   The tools available on www.b2b.northsidegraphics.com to create your printed product are the property of Northside Graphics and its affiliated companies.  The Buyer’s order shall be deemed an acceptance of the Seller's terms.

Reservation of Rights
All orders are subject to acceptance by Northside Graphics. We reserve the right to reject any order at any time without recourse. We also reserve the right to amend these terms and conditions and its linking policy at any time. By continuing to link to our Web site, you agree to be bound to and abide by these linking terms and conditions.

Due to the nature of the product, no returns can be made once the order is processed and/or shipped. Any claims for defects, damages, or shortages must be made in writing within two (2) business days after receipt of the merchandise. We will replace only those orders that were processed incorrectly. The replacement of the order will take place only after the receipt of returned merchandise. We will not replace the order if it is determined by us that the order was misused or mishandle by the buyer or part of the order was used by the buyer and part of the order is being returned. 

If the Buyer's credit card or chosen payment method is declined, Northside Graphics will not process the Buyer’s order. If an account goes beyond the payment term's due date, unless specific arrangements are made, future purchases will require advance payment or your account may be placed on stop meaning that no further orders can be made until the matter has been resolved. In the event that Northside Graphics must commence legal action to enforce any terms of this agreement, the Buyer agrees to pay reasonable legal fees and costs.

Northside Graphics does not accept any responsibility other than the replacement of any products that the Buyer is buying if proven to be defective.  Northside Graphics agrees to the replacement of a defective product or may credit the amount of the purchase price if we are at fault.

Northside Graphics will arrange for shipping with the carrier on behalf of the buyer.  The Buyer will be fully responsible for the shipping and handling cost.  Northside Graphics will not be responsible for the delay in delivery, loss or damage of the order while the order is with the shipping carrier.

Limitation of Liability
Northside Graphics will not be liable in contract or in tort (including negligence) to the customer for incidental or consequential damages, arising out of or resulting from anybody’s performance or non-performance of our obligations.  Northside Graphics shall not be liable to anyone for any kind of financial losses, cost, expenses, damages and/or other economic damages.  The Buyer agrees that the Buyer will not hold Northside Graphics responsible for any and all loss, cost, expense, and damages (including legal costs) on account of any and all manner of claims, demands, actions, and proceedings that may be instituted against Northside Graphics on grounds alleging that the said work violates any copyrights, trademarks, service marks, or is scandalous, or invades any person's right to privacy or other personal rights.

Northside Graphics will not refund any money for orders that were shipped or were cancelled after the order has been processed. 

Data Protection
We do not share your Personal Data with third parties for the purpose of enabling them to deliver their advertisements to you and we are GDPR compliant.

Site Maintainance
If you are using the site as intended and placing orders each month no site maintainance fees will be incurred.  If however you stop placing orders but still wish to have access to the templates then there will be a monthly maintainance fee.

Site Usage
We do not guarantee that our site, or any content on it, will always be available or be uninterrupted. We may suspend, withdraw, discontinue or change all or any part of our site without notice. We will not be liable to you if for any reason our site is unavailable at any time or for any period. You are responsible for making all arrangements necessary for you to have access to our site.

You are also responsible for ensuring that all persons who access our site through your internet connection are aware of these terms of use and other applicable terms and conditions, and that they comply with them.